Top Frequently Asked Questions
Can an under 2-year old sibling tag along to class with my older registered child?
Yes! Please do not hesitate to bring your littlest ones along to class too. We are all moms and understand the challenge to find alternative care.
Do classes run in the rain or snow?
Yes, as long as it is safe to be outside, our classes will aim to run. Ultimately, your class leader will made a decision based on weather safety, availability of a park shelter, and the overall comfort levels and ages of the class.
What is your refund policy?
If you need to withdraw from a Together in the Park class session for any reason, please inform us in writing at least one week prior to the start of class to transfer your registration to another class session, or at your request, a refund (less 20% admin fee). If you request to withdraw within 7 days of classes starting, a refund (less 50% admin fee) will be issued.
If your child is unable to attend class due to medical reasons, you may receive a refund (less 20% admin fee) at any time prior to the start of classes, or if after the start of classes, a prorated refund for any remaining classes (less 20% admin fee) by providing a doctor's note.
Refunds will not be issued for any non-attendance or cancellations received after the start of the program. (If you do have to miss a class, it may be possible to arrange a class make-up within another class session if arranged with the Leader in advance. This is not a guarantee.)
In the event that a Together in the Park class is canceled by Naturing in Madison due to severe weather or a leader emergency, the class will be rescheduled to one of the designated make-up days. If a specified make-up date is not included in the class listing, efforts will be made to make up the canceled class, but is not guaranteed. If NiM is unable to make up a single event class OR ever needs to cancel more than 1 day of a multi-day program and additional make-up classes are not possible, at the Enrollee’s REQUEST, Naturing in Madison will offer the following options: A REFUND for the canceled classes at the prorated amount for missed day(s) (minus a 20% Admin/processing fee). A CREDIT for canceled classes good for future programming at NiM (minus a 20% Admin/processing fee). A TRANSFER for the cost of canceled classes into our Scholarship Fund.